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Purchasing content on the PlayStation Network can be an exciting experience, but sometimes, you might need to request a refund. Luckily, getting a refund on the PlayStation Network isn’t too hard. In this blog post, we’ll walk you through the steps to request a refund from the PlayStation Network.
How to Request a Refund
- Log in to your PlayStation Network Account.
- Go to the PlayStation Network support page.
- Select “PS Store & Refunds.”
- Choose “Refunds.”
- Click on “Requesting a PS Store refund.”
- Pick the type of service for which you want a refund: Games, Add-ons, Subscriptions, or Pre-Orders.
- Next, select “Contact PlayStation Support.”
- Choose “PS Store & Refund.”
- Select “PlayStation Store refunds.”
- Finally, you’ll see the option to chat with a PlayStation rep.
If you have an “Unauthorized Payment,” call them at “800-345-SONY (7669).”
Refund Policies
You can ask for a refund for digital content bought on the PlayStation Network within 14 days of purchase, as long as you haven’t started downloading or streaming the content or bought in-game consumables.
Season passes can be refunded within 14 days, too, as long as none of the content included in the pass has been downloaded or streamed.
In-game consumables can be canceled up to 14 days after purchase unless they’re bought during gameplay, in which case they are delivered immediately and cannot be refunded.
Getting a refund on the PlayStation Network is straightforward if you follow these steps. Have you ever had to request a refund before? How was your experience? Let us know in the comments!
